Frequently Asked Questions
The application process is done over the phone and takes approximately 30 minutes to complete.
Our specialist staff will ask for information about the deceased person to register the death with the Registrar of Births, Deaths, and Marriages. This will include details about the deceased’s parents, relationships and children.
The cremation takes place at Murray Valley Cremations.
Our specialist staff will prepare the documentation needed for the cremation using the information you supply.
We have two mortuary locations, one in Thomastown VIC and one in Sydney NSW.
Our staff will register the death using the information you supply. Generally, the certificate is posted to you within 4 weeks of the cremation.
If possible, we suggest making this time available at the hospital, nursing home, or family home before the deceased is taken into our care.
Payment can be made conveniently via Visa, Mastercard or EFT.
Still have questions?
If you can’t find the answer you’re looking for, our team is here to help.
